GoSirat
Support
Our support team is available to help parents, schools, and drivers with onboarding, ride questions, and account assistance.
We prioritize rapid response for all safety-related concerns and aim to resolve most issues within one business day.
Support Channels
- •Email: info@gosirat.com (typically responds within 2 hours)
- •In-app support chat for urgent ride assistance
- •Phone: 03099104803 for critical issues
- •Help Center articles and FAQs available 24/7
Common Support Topics
- •Account setup, verification, and profile management
- •Booking, trip tracking, and handover confirmation
- •Payment methods, billing, and receipts
- •Safety concerns and incident reporting