GoSirat
Privacy Policy
Effective Date: July 2026 | Last Updated: July 2026
1.1 Introduction
Welcome to GoSirat.
GoSirat (“GoSirat”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of parents, children, guardians, schools, and all users of our platform.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the GoSirat website, mobile applications, and related services (“Platform”).
By using GoSirat, you agree to the practices described in this Privacy Policy.
1.2 Information We Collect
Depending on the services you use, we may collect the following information.
Personal Information
- Full Name
- Email Address
- Mobile Number
- Profile Photograph
- CNIC (where applicable)
- Home Address
- Emergency Contact Details
Child Information
- Child Name
- School
- Grade/Class
- Pickup Location
- Drop-off Location
- Medical notes (if voluntarily provided)
- Authorized Pickup Persons
Guardian Information
- Name
- Driving License
- Vehicle Details
- Identity Documents
- Background Verification Documents
- Contact Details
Ride Information
- Ride History
- Pickup Time
- Drop-off Time
- GPS Route
- Assigned Guardian
- Vehicle Information
Device Information
- Device Type
- Operating System
- IP Address
- Browser Information
- Device Identifier
- Crash Reports
Payment Information
Payments are processed securely through third-party payment providers.
GoSirat does not store debit card, credit card, or banking credentials.
1.3 How We Use Your Information
Your information may be used to:
- Create and manage accounts
- Match parents with verified guardians
- Facilitate transportation services
- Enable live ride tracking
- Process subscriptions
- Send notifications
- Improve platform functionality
- Respond to support requests
- Prevent fraud
- Maintain platform security
- Comply with applicable laws
1.4 Information Sharing
GoSirat may share information with:
- Verified Guardians
- Partner Schools
- Payment Service Providers
- SMS and Notification Providers
- Cloud Hosting Providers
- Government Authorities when legally required
GoSirat does not sell personal information.
1.5 Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards to protect personal information.
However, no electronic system is completely secure. Users acknowledge that transmission of information over the internet is at their own risk.
1.6 Data Retention
Information is retained only for as long as necessary to:
- provide services;
- comply with legal obligations;
- resolve disputes;
- enforce agreements.
1.7 User Rights
Users may request to:
- Access personal information
- Correct inaccurate information
- Update account details
- Delete their account (subject to legal obligations)
- Contact us regarding privacy concerns
1.8 Children's Privacy
Children do not directly create GoSirat accounts.
All child information is provided and managed by parents or authorized guardians.
1.9 Policy Updates
GoSirat may modify this Privacy Policy at any time.
Updated versions will be published on the website.